Haaruka.co.in operates as a trusted platform for authentic South Indian devotional products, ensuring fair and transparent terms for all users. These conditions outline the rules for using the site, placing orders, and resolving any issues to maintain a positive experience for devotees and customers.
User eligibility and account use
- Users must be at least 18 years old or have parental consent to place orders or create accounts on the website.
- Accounts are for personal use only; sharing login details or using the site for unauthorized commercial purposes is prohibited.
Order acceptance and pricing
- All orders are subject to acceptance and availability; Haaruka.co.in reserves the right to cancel or modify orders due to stock issues, pricing errors, or payment failures.
- Prices displayed include applicable taxes but exclude shipping charges, which are calculated at checkout based on location and order weight.
Product quality and warranties
- Products are sold as described with a focus on authenticity and spiritual purity, but no express warranties beyond standard quality checks are provided.
- Customers should inspect items upon receipt and report issues within the specified return window as per the refund policy.
Prohibited activities
- Misuse of the site, such as posting false reviews, attempting fraud, or violating intellectual property rights, may result in account suspension.
- Bulk purchases for resale without prior approval or any activity disrupting site operations are not permitted.
Liability and dispute resolution
- Haaruka.co.in is not liable for indirect damages, delivery delays beyond control, or issues arising from customer-provided information.
- Disputes will be governed by Indian law, with efforts made to resolve issues amicably through support channels before escalation.
Policy updates and contact
- These terms may be updated periodically, with changes posted on the site; continued use implies acceptance.
- For questions or support, contact the team via the details on Haaruka.co.in, including your order ID for faster resolution.